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Author Topic: Registering  (Read 571 times)
MTM
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« on: June 10, 2010, 10:57:45 AM »

I just tried to register to turn on all the new features, and kept on getting an error message: "Missing Data.  Name required."  I had entered a name.  I thought it may have been complaining about the format: M. T. MacPhee, so I kept on simplifying it until I got to Mike Macphee, and it didn't like that either.  Help.

Mike

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Stephen Orth
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« Reply #1 on: June 10, 2010, 01:07:12 PM »

Unfortunately, there is a bug in the registration form that has affected some users. We have identified the issue and will be submitting a patch to Apple in the next day or so. In the meantime, you can register via this link and then sign-in via the app (Options->My Account->Sign In).   I would like to post the registration link here, but I'm afraid off too many spam robot registrations. If you are having this issue, please email support. We will send you the link.

Thanks for your patience.
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Stephen Orth
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« Reply #2 on: June 15, 2010, 01:46:19 PM »

Update on this:

We have fixed the issue and will be issuing a patch to Apple later today. However, you can get around the issue by dismissing the keyboard (i.e. touch anywhere outside a text field before hitting the submit button.) 

Thank you.
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Stephen Orth
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Posts: 160


« Reply #3 on: June 17, 2010, 10:23:36 PM »

This issue is fixed in version 1.9.1, now available in the App Store.
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